Privacy Policy

The short version

We collect only what we need to do our job well, we never sell your information, and we treat your data the way we'd want ours treated. If anything below is unclear, write to us — a real person will reply.

What we collect

• Contact details you give us — name, email, phone, business name — when you book a call or email us.
• Conversation notes from discovery calls so we can match you with the right virtual assistant.
• Basic usage data from this website — pages viewed, device type, country — to keep the site working and improve it.

Why we collect it

To respond to you, to match you well, to fulfill our services, and to comply with the law. That's it. We don't profile you, sell your data, or share it with advertisers.

Who we share it with

Only the trusted tools we use to run Shepherd Support — email, scheduling, payment processing, and analytics. Each is bound by their own privacy obligations. We do not sell or rent your information to anyone, ever.

Your rights

You can ask us at any time to see, correct, export, or permanently delete the information we hold about you. We honor every request. No friction, no follow-up sales pitch.

Cookies

We use a small number of cookies for essential functionality and basic analytics. You can disable them in your browser at any time without breaking the site.

Talk to us

Questions, concerns, or a request about your data? hello@shepherdsupport.co. We'll get back to you, personally, within two business days.